V Baylissa Frederick, BMsc MA

Agreement

This Agreement is made between Baylissa Frederick (the Coach) and you, the Client.

Confidentiality

Everything that is discussed during a coaching session will be held as confidential by the Coach unless the Client states otherwise, in writing, or except as required by law and except in cases where there is a risk of harm to you, the Client, or another person, or if a crime is committed.

Sessions may be recorded, and all files of recordings will be fully encrypted and password protected, and will be accessible only by the Coach or by the Client if requested.

 Coaching vs. Psychotherapy

Coaching offers guidance, techniques and resources. It is understood that coaching is not psychotherapy.  The Coach does not provide therapy or emergency services. If you, the Client, are in crisis, you must inform your next of kin and seek medical attention immediately.

Sessions

It is agreed that a typical session lasts up to 50 minutes or up to 30 minutes, depending on the booking option chosen. Sessions are scheduled in advance and will be delivered via telephone or online (if requested). It is understood and agreed that if the Client is more than 10 minutes late for a session, the Coach will assume the session is cancelled and the Client will forfeit the session fee.

It is understood and agreed that rescheduling or cancelling a session can be done via the calendar on the website, allowing for at least 24 hours’ notice, and if not, the fee paid will be lost.

It is understood and agreed that the early termination of a call or failure to answer the Coach calling for an appointment that has not been cancelled, will incur the full charge for the session.

Support

It is understood that the Coach is not qualified to advise or comment on tapers off medication or any medical treatment the Client may be receiving.

It is understood that the coaching received will not involve any opinion on and/or diagnosis or treatment of any mental or physical condition.

It is understood that a coaching session is not a substitute for counselling, psychotherapy, psychoanalysis or mental health care, and is not to be used to replace any form of treatment or therapy.

Acceptance of this Agreement

Booking an appointment 1) confirms that you, the Client, accept the above Terms and Conditions of this Agreement in full and 2) suffices as an electronic signature.

Note: This Agreement shall be construed and governed in all respects in accordance with the laws of England, Wales and Scotland and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of said Courts.